Royal Maxim Palace Kempinski Cairo Hotel | Cairo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

First Settlement, Eastern Ring Road, Cairo, Egypt

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool Cabanas

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Royal Club King Room

Max:

2 persons

485 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Pool Cabanas

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

room details

Check Prices

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cairo 10.2 mi

Airports

Cairo International (CAI) 8.4 mi

Train

El Giza Train Station 13.2 mi

Metro stations

Koleyet El Banat 5.7 mi

Heliopolis Square 5.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Night club
Entertainment
BBQ facilities
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

First Settlement, Eastern Ring Road, Cairo, Egypt

Map view

First Settlement, Eastern Ring Road, Cairo, Egypt

City landmarks

Amusement & Theme Parks

Kidzania

2.2 mi

Fountains

Dancing Fountain

2.3 mi

Shopping Area

Point 90 Mall

2.3 mi

Muizz Street

Mosque-Sabil of Sulayman Agha al-Silahdar

3.0 mi

Spa Center

Phi Salt Cave

4.2 mi

Nearby

Spa Center

The Resense Spa

800 ft

Restaurants

Bab Al Qasr

800 ft

Royal Maxim Palace Kempinski Hotel

Lucca

800 ft

Royal Maxim Palace Kempinski Cairo

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

7.8

Location

7.2

Service

7.4

Dining

7.8

4.5/5 based on 896 reviews

#1 of 145 hotels in Cairo based on Tripadvisor

Charlie

United States of America, February 2025

5.6/10

My stay at the Royal Maxim Palace Kempinski Cairo was quite satisfying, with spacious and well-furnished rooms, though there were a few hiccups along the way. The spa services were really good and left me feeling pampered. However, the location is a bit isolated, making it necessary to plan trips into the city center carefully.

Rooms

9.0

The Maxim Suite I stayed in was spacious, with a pleasant design and cleanliness that impressed me. However, I did encounter issues with the duvet cover, which should have been replaced before my arrival.

Service

7.0

The staff were generally helpful and attentive, making my experience comfortable. Unfortunately, I faced a rude interaction during check-in that dampened my initial impression.

Location

7.0

Set in New Cairo, the hotel's location offers a quiet atmosphere, away from the bustling city center. However, I found it a bit far for regular outings, which can be inconvenient.

Dining

7.0

Breakfast offered a good quality spread, although I wished there were more options available to choose from. The dining experience was enjoyable overall.

Facilities

9.0

The hotel facilities, especially the spa, were impressive, adding to my enjoyment during the stay. I particularly appreciated the professionalism of the spa team who took great care of me.

Bryan

United States of America, December 2024

5.6/10

My stay at the Royal Maxim Palace Kempinski Cairo had its ups and downs. On the plus side, the staff was friendly and the breakfast had a great variety (I loved the bakery selection!). However, I encountered cleanliness issues in my room and some of the dining experiences were below expectations (especially the State restaurant, which felt overpriced).

Rooms

7.0

My Deluxe City Room was spacious, but I noticed cleanliness issues, including mold in the bathroom. The furniture could use an update; some pieces were quite old.

Service

8.0

The staff at the hotel were exceptionally kind and helpful, which made a positive impact on my stay. However, I wish the management had responded better to my complaints.

Location

6.0

The hotel's location is convenient for being near the airport, but it is quite far from city attractions, requiring a bit of travel if you want to explore.

Dining

6.0

Breakfast was excellent with lots of choices, but my experiences at the State restaurant were disappointing, both in quality and in the setting with excessive smoke from the grill.

Facilities

7.0

The hotel offers great facilities like a spa and gym, which I enjoyed. However, I encountered issues with the cleanliness of some of these areas.

Jason

United States of America, December 2024

5.8/10

I had a mostly pleasant stay at the Royal Maxim Palace Kempinski Cairo. The location was convenient and the staff members, from reception to dining, were incredibly friendly and helpful. However, I did experience some issues, such as the pool being under repair during my visit and a lack of proper facilities for children, which was disappointing for my family. Overall, it was a good experience, and I would consider returning. 🌟

Rooms

8.0

My room was spacious and very clean, although the unique bathroom layout was a bit odd. Despite some minor inconveniences, it was well-maintained.

Service

7.0

The service was generally excellent, with attentive staff who went out of their way to assist me. However, I did encounter some inconsistency with the spa service that left me a bit disappointed.

Location

7.0

The hotel is located conveniently on a highway, making it easy to access. However, it is a bit far from major attractions, which might be a consideration for future visits.

Dining

9.0

Dining options were fantastic with a great variety of delicious dishes available. I particularly enjoyed the Italian restaurant, which had mouth-watering pastries.

Facilities

6.0

The facilities were mostly good, with a lovely gym and spa. However, the pool was out of service during my stay, which was a letdown for my family.

Marjorie

United States of America, November 2024

7.0/10

Staying at the Royal Maxim Palace Kempinski Cairo was a wonderful experience overall, though there were a few minor issues. The service was fantastic, with incredibly attentive staff making my stay enjoyable. The facilities were impressive, especially the luxurious rooms and the amazing dining options. However, the outdoor pool wasn't quite warm enough for the winter weather, which was a bit disappointing.

Rooms

9.0

My room was spacious, cozy, and very clean, plus I enjoyed the beautiful view and various amenities like an espresso maker and a safe. I did notice the pillows were a bit too high, but the staff was quick to assist with that.

Service

10.0

The staff was super friendly and well-trained, always eager to help. Special mention goes to Mr. Wagih for ensuring my needs were met, and Beshoy for his great drinks and cheerful demeanor by the pool.

Location

8.0

The hotel is conveniently located away from the noise, providing a peaceful environment. While it's not in a touristy part of Cairo, it's still accessible and offers a lovely retreat.

Dining

9.0

The dining options were varied and delicious, with a fantastic breakfast spread that truly impressed me. I especially enjoyed the mini buffet in the Royal Lounge, served by the friendly staff.

Facilities

8.0

The hotel features a magnificent outdoor swimming pool, which unfortunately wasn't warm enough during my stay. However, the indoor spa facilities were great, including the steam and sauna.

Margaret

United States of America, October 2024

5.2/10

I had a mixed experience during my stay at Royal Maxim Palace Kempinski Cairo. The location is super convenient near the airport and the variety of dining options was impressive. However, I faced some significant issues with service and the condition of my room, particularly with the AC. While the staff was friendly, their response to my concerns was lacking, which added to my frustration.

Rooms

6.0

The room was spacious and beautifully designed, but I encountered issues with the AC that weren't resolved quickly. It took a lot of back and forth before I was finally moved to a different room.

Service

5.0

There were some great moments with the staff, like the concierge helping with last-minute arrangements, but overall, I felt the service could be more attentive and responsive. Communication was a bit of an issue, especially with maintenance.

Location

8.0

The hotel's location was a standout feature. It was really convenient to reach the airport and close to several attractions, which made exploring easy.

Dining

8.0

The dining options were fantastic, with a good variety of food available. I particularly enjoyed the breakfast spread, which had something for everyone.

Facilities

7.0

The facilities were impressive, especially the pool area. However, the maintenance issues detracted from the overall experience.